Wolters Kluwer Health

When you have to be right

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About Us: Vision & Values

We aspire to be the professional's first choice for health and medical information.

Our Vision

Our mission is to provide current, accurate and expert information, leading-edge technology and
solutions, and superior customer services to help current and aspiring health professionals make critical decisions effectively and efficiently.

Our Values

At Wolters Kluwer Health, our values guide our interactions with both our customers and our employees. They are how we measure success.

Accountability We know our responsibility, help define real goals clearly, and seek and give the tools and authority needed to do what we say we will — with urgency, passion and energy.

Customer focus For internal and external customers, for today's and tomorrow's customers, for a
conversation or a new product — we anticipate, understand, and meet or exceed expectations. We keep the customer central to everything we do.

Innovation We take a forward-looking approach to make better ideas happen inside and outside our
company. We're not afraid to anticipate both customer needs and market opportunities.

Integrity We do the right thing, and place truth above self. Our internal and external relationships are based on trust and respect.

Teamwork We proactively share information, resources, knowledge and ideas, and pitch in wherever needed for the common goal.

Value Creation We create value for our customers, employees and shareholders.

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